Comments (5)
ilmir-k
commented on August 19, 2024
@vodwood first you need to check if you setup correctly the following:
- the route from mailgun side
- outgoing mail server
- mailgun.apikey in Settings > System Parameters
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vodwood
commented on August 19, 2024
@ilmir-k Thanks Ilmir!
All of the mentioned seems to be correct. There is no problem with deliverability to and from Odoo.
The problem is that the callbacks from Mailgun are not reaching the URL you have defined in your controller.
This is the error in Mailgun. As you can see, the callbacks keep retrying and softly failing until they fail permanently after several attempts.
{ "severity": "temporary", "tags": [], "storage": { "url": "https://se.api.mailgun.net/v3/domains/vostok.bike/messages/eyJwIjpmYWxzZSwiayI6ImNhMWE5NTUyLTMxNjQtNDdmZS04ZDQ5LTZhODc5ZGRhODdiYiIsInMiOiI1OTUxZWYwNDIzIiwiYyI6InRhbmtiIn0=", "key": "eyJwIjpmYWxzZSwiayI6ImNhMWE5NTUyLTMxNjQtNDdmZS04ZDQ5LTZhODc5ZGRhODdiYiIsInMiOiI1OTUxZWYwNDIzIiwiYyI6InRhbmtiIn0=" }, "delivery-status": { "attempt-no": 7, "description": "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 3.2 Final//EN\">\n<title>500 Internal Server Error</title>\n<h1>Internal Server Error</h1>\n<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>\n", "session-seconds": 1.447580099105835, "retry-seconds": 14400, "code": 500, "message": "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 3.2 Final//EN\">\n<title>500 Internal Server Error</title>\n<h1>Internal Server Error</h1>\n<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>\n" }, "recipient-domain": "shop.vostok.bike", "id": "m_yqAFXeQYCxsgdodVJCSw", "campaigns": [], "reason": "generic", "user-variables": {}, "flags": { "is-routed": false, "is-authenticated": true, "is-callback": true, "is-system-test": false, "is-test-mode": false }, "log-level": "warn", "timestamp": 1537798243.478487, "envelope": { "sender": "[email protected]", "transport": "http", "targets": "https://shop.vostok.bike/mailgun/notify" }, "message": { "headers": { "to": null, "message-id": "[email protected]", "from": "[email protected]", "subject": null }, "attachments": [], "size": 63864 }, "recipient": "https://shop.vostok.bike/mailgun/notify", "event": "failed" }
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g3492
commented on August 19, 2024
Hi! I have the same problem in Odoo 11, sending works ok, but callback to /mailgun/notify fails with:
<title>500 Internal Server Error</title>Internal Server Error
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.
Server response: 500 <title>500 Internal Server Error</title>Internal Server Error
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.
This is my first time trying to use mailgun addon. May be something changed from mailgun side.
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luistriana28
commented on August 19, 2024
Hi @yelizariev I'm having the same error. Odoo V10 Enterprise
I haven't found the error, I'm trying to figure out if this line can be the possible error.
Regards
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luistriana28
commented on August 19, 2024
Here is another test from mailgun HTTP POST:
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