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Comments (14)

ImAiiR avatar ImAiiR commented on August 14, 2024 2

First, try logging in using the other method, and see if that works. If it doesn't, send the contents of "Latest_Error.log"

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mallikh67 avatar mallikh67 commented on August 14, 2024 2

hi here is the log error generated. using the same user name and pwd ale to login to qobiz .

Latest_Error.log

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1claudiobruno avatar 1claudiobruno commented on August 14, 2024 1

yesss same problem:

Starting Downloads...

Failed to download (First Phase). Error information below.

System.ArgumentException: Caratteri non validi nel percorso.
in System.IO.Path.LegacyNormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
in System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
in System.IO.Path.GetFullPathInternal(String path)
in System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
in System.IO.Directory.CreateDirectory(String path)
in QobuzDownloaderX.QobuzDownloaderX.<downloadAlbumBG_DoWork>d__91.MoveNext()

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sergeochre avatar sergeochre commented on August 14, 2024 1

The same error :

Starting Downloads...

Failed to download (First Phase). Error information below.

System.ArgumentException: Путь содержит недопустимые знаки.
в System.IO.Path.LegacyNormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
в System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
в System.IO.Path.GetFullPathInternal(String path)
в System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
в System.IO.Directory.CreateDirectory(String path)
в QobuzDownloaderX.QobuzDownloaderX.<downloadAlbumBG_DoWork>d__91.MoveNext()

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sergeochre avatar sergeochre commented on August 14, 2024 1

Search is not working as well

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ImAiiR avatar ImAiiR commented on August 14, 2024 1

First thing to do, make sure your version is up to date. I just updated it, and fixed the downloading issues. This should fix most issues others are having. https://github.com/ImAiiR/QobuzDownloaderX/releases/tag/0.9.9.14

For the login issue, check these things.

  • Check if your computer's clock is set to the proper time, this can cause issues if not set properly.
  • Double check all of your information when logging in through both methods.

The error you get isn't from the program, it's from trying to login to Qobuz. Qobuz is returning a 401 error, which usually happens when the information is wrong. The alternate login method is the best bet for getting logged in correctly, as some users have issues with the default login method. I can't think of anything else at the moment.

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1claudiobruno avatar 1claudiobruno commented on August 14, 2024 1

great! it work! i buy you a coffe... thnx

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ciaranvisuals avatar ciaranvisuals commented on August 14, 2024

It only seems to happen with discogs and albums downloading each induvidual track seems to still work

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ciaranvisuals avatar ciaranvisuals commented on August 14, 2024

Its actually only anything above 44.1/16

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ImAiiR avatar ImAiiR commented on August 14, 2024

hi here is the log error generated. using the same user name and pwd ale to login to qobiz .

Latest_Error.log

See if you're able to login using the alternative method - https://github.com/ImAiiR/QobuzDownloaderX/wiki/Logging-In-(The-Alternate-Way)

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mallikh67 avatar mallikh67 commented on August 14, 2024

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mallikh67 avatar mallikh67 commented on August 14, 2024

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ImAiiR avatar ImAiiR commented on August 14, 2024

downloaded latest version and same user name and pwd when logged in to qobuz its working

but his app not working showing this error log

System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.GetResponse() at QobuzDownloaderX.LoginFrm.loginBG_DoWork(Object sender, DoWorkEventArgs e)

This is the same error that you were having before. I'm unable to help here, as the only suggestions I have are logging in the alternative way and checking your info is correct. As far as I can tell the issue isn't caused by the program.

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mallikh67 avatar mallikh67 commented on August 14, 2024

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