Comments (13)
Please share your logs from /usr/ictcore/log/ictcore.log
also check Apache logs
Pls: remember to update ictcore and ictfax
from ictfax.
Our ictcore and ictfax are at latest release. on bottom the last slice of ictcore.log where is visible the error for [smtp] provider not found. On bottom too, you can see the providers registered on db.
Hoping to be helpful for send us a working solution.
[2019-04-02 17:57:30] [5135] [FLOW] =================> processing response <=================
[2019-04-02 17:57:30] [5135] [FLOW] Processing status of application : inbound
[2019-04-02 17:57:30] [5135] [FLOW] No transmission found, searching for dialplan
[2019-04-02 17:57:30] [5135] [INFO] looking for available dialplan
[2019-04-02 17:57:30] [5135] [FLOW] Trying with dialplan id : 1
[2019-04-02 17:57:30] [5135] [FLOW] Successfully authenticated for program : faxtoemail
[2019-04-02 17:57:30] [5135] [FLOW] Processing with program : faxtoemail(1)
[2019-04-02 17:57:30] [5135] [FLOW] Processing application : inbound(1)
[2019-04-02 17:57:30] [5135] [FLOW] Application processing completed with result: success
[2019-04-02 17:57:30] [5135] [FLOW] Executing application : connect(2)
[2019-04-02 17:57:31] [5135] [FLOW] Final spool status : connected
[2019-04-02 17:57:31] [5135] [FLOW] Final transmission status : processing
[2019-04-02 17:57:31] [5135] [FLOW] -----------------> transaction ended <-----------------
[2019-04-02 17:57:31] [5135] [FLOW] Request processing completed
[2019-04-02 17:57:31] [5136] [FLOW] =================> processing response <=================
[2019-04-02 17:57:31] [5136] [FLOW] Processing status of application : 2
[2019-04-02 17:57:31] [5136] [FLOW] Existing transmission requested with id : 6
[2019-04-02 17:57:31] [5136] [FLOW] Processing with program : faxtoemail(1)
[2019-04-02 17:57:31] [5136] [FLOW] Processing application : connect(2)
[2019-04-02 17:57:31] [5136] [FLOW] Application processing completed with result: success
[2019-04-02 17:57:31] [5136] [FLOW] Executing application : fax_receive(3)
[2019-04-02 17:57:31] [5136] [FLOW] Final spool status : connected
[2019-04-02 17:57:31] [5136] [FLOW] Final transmission status : processing
[2019-04-02 17:57:31] [5136] [FLOW] -----------------> transaction ended <-----------------
[2019-04-02 17:57:31] [5136] [FLOW] Request processing completed
[2019-04-02 17:58:14] [5138] [FLOW] =================> processing response <=================
[2019-04-02 17:58:14] [5138] [FLOW] Processing status of application : 3
[2019-04-02 17:58:14] [5138] [FLOW] Existing transmission requested with id : 6
[2019-04-02 17:58:14] [5138] [FLOW] Processing with program : faxtoemail(1)
[2019-04-02 17:58:14] [5138] [FLOW] Processing application : fax_receive(3)
[2019-04-02 17:58:15] [5138] [FLOW] Application processing completed with result: success
[2019-04-02 17:58:15] [5138] [FLOW] Executing application : disconnect(4)
[2019-04-02 17:58:15] [5138] [FLOW] Final spool status : connected
[2019-04-02 17:58:15] [5138] [FLOW] Final transmission status : processing
[2019-04-02 17:58:15] [5138] [FLOW] -----------------> transaction ended <-----------------
[2019-04-02 17:58:15] [5138] [FLOW] Request processing completed
[2019-04-02 17:58:15] [5138] [FLOW] =================> processing response <=================
[2019-04-02 17:58:15] [5138] [FLOW] Processing status of application : 4
[2019-04-02 17:58:15] [5138] [FLOW] Existing transmission requested with id : 6
[2019-04-02 17:58:15] [5138] [FLOW] Processing with program : faxtoemail(1)
[2019-04-02 17:58:15] [5138] [FLOW] Processing application : disconnect(4)
[2019-04-02 17:58:15] [5138] [FLOW] Application processing completed with result: success
[2019-04-02 17:58:15] [5138] [FLOW] Final spool status : completed
[2019-04-02 17:58:15] [5138] [FLOW] Final transmission status : completed
[2019-04-02 17:58:15] [5138] [FLOW] -----------------> transaction ended <-----------------
[2019-04-02 17:58:15] [5138] [FLOW] Request processing completed
[2019-04-02 17:59:01] [5675] [FLOW] New thread started for: ICT\Core\Thread\Task
[2019-04-02 17:59:01] [5675] [FLOW] processing task:2
[2019-04-02 17:59:01] [5675] [FLOW] =================> transmission execution <=================
[2019-04-02 17:59:01] [5675] [FLOW] Executing transmission with id : 7
[2019-04-02 17:59:01] [5675] [FLOW] Attempting with spool_id : 7
[2019-04-02 17:59:01] [5675] [FLOW] Executing program : sendemail(6)
[2019-04-02 17:59:01] [5675] [FLOW] Executing application : email_send(15)
[2019-04-02 17:59:01] [5675] [ERROR] No provider available
[2019-04-02 17:59:01] [5675] [NOTICE] No provider available
[2019-04-02 17:59:01] [5675] [NOTICE] Using localhost as email gateway
[2019-04-02 18:00:01] [5749] [FLOW] New thread started for: ICT\Core\Thread\Task
[2019-04-02 18:00:01] [5749] [FLOW] processing task:2
[2019-04-02 18:00:01] [5749] [ERROR] Transmission already in process
[2019-04-02 18:00:01] [5749] [ERROR] Transmission already in process
[2019-04-02 18:00:01] [5749] [ERROR] Unable to process transmission task
[2019-04-02 18:11:40] [5137] [WARNING] Session write failed
####################################################
MariaDB [ictfax]> select * from provider;
+-------------+-----------------------+--------------+---------+----------------+------+----------+----------+------------+--------+----------+-------------+----------+--------+----------+--------+--------------+------------+--------------+------------+
| provider_id | name | service_flag | node_id | host | port | username | password | dialstring | prefix | settings | description | register | weight | type | active | date_created | created_by | last_updated | updated_by |
+-------------+-----------------------+--------------+---------+----------------+------+----------+----------+------------+--------+----------+-------------+----------+--------+----------+--------+--------------+------------+--------------+------------+
| 1 | cme-cev.distritube.fr | NULL | 0 | 172.16.111.249 | 5060 | | | | | NULL | | 1 | 0 | provider | 1 | 1554195582 | 1 | NULL | NULL |
| 2 | mta01.distritube.fr | NULL | 0 | 192.168.1.6 | 8025 | | | | | NULL | | 1 | 0 | provider | 1 | 1554226648 | 1 | NULL | NULL |
+-------------+-----------------------+--------------+---------+----------------+------+----------+----------+------------+--------+----------+-------------+----------+--------+----------+--------+--------------+------------+--------------+------------+
2 rows in set (0.00 sec)
from ictfax.
be-default we used sendmail for email notification, Please check your spam folder
from ictfax.
from the log on bottom, also when we try to use mail2fax seems to have lost/less in configuration:
[2019-04-04 12:37:01] [17915] [FLOW] =================> processing response <=================
[2019-04-04 12:37:01] [17915] [FLOW] Processing status of application : email_receive
[2019-04-04 12:37:01] [17915] [FLOW] No transmission found, searching for dialplan
[2019-04-04 12:37:01] [17915] [INFO] looking for available dialplan
[2019-04-04 12:37:01] [17915] [ERROR] Request: ICT\Core\Request Object
(
[gateway_flag] => 4
[context] => internal
[spool_id] =>
[application_id] => email_receive
[application_data] => Array
(
[subject] => sendmail test
[body] =>
[body_alt] =>
[attachment] =>
[status] => completed
[response] =>
[result] => success
)
[source] => [email protected]
[destination] => [email protected]
)
[2019-04-04 12:37:01] [17915] [ERROR] No recipient found
[2019-04-04 12:37:01] [17915] [ERROR] Unable to locate appropriate dialplan
[2019-04-04 12:37:38] [1678] [WARNING] Session read found zero rows
[2019-04-04 12:40:02] [18289] [FLOW] =================> processing response <=================
[2019-04-04 12:40:02] [18289] [FLOW] Processing status of application : email_receive
[2019-04-04 12:40:02] [18289] [FLOW] No transmission found, searching for dialplan
[2019-04-04 12:40:02] [18289] [INFO] looking for available dialplan
[2019-04-04 12:40:02] [18289] [ERROR] Request: ICT\Core\Request Object
(
[gateway_flag] => 4
[context] => internal
[spool_id] =>
[application_id] => email_receive
[application_data] => Array
(
[subject] => sendmail test
[body] =>
[body_alt] =>
[attachment] =>
[status] => completed
[response] =>
[result] => success
)
[source] => [email protected]
[destination] => [email protected]
)
[2019-04-04 12:40:02] [18289] [ERROR] No recipient found
[2019-04-04 12:40:02] [18289] [ERROR] Unable to locate appropriate dialplan
from ictfax.
[2019-04-04 12:37:01] [17915] [ERROR] No recipient found
ICTCore logs showing there no recipient in ICTFax. Please make sure, user exist with this email address "[email protected]". if no user exist then create user and then test it again.
If user (with same email) not exist then you cannot send or receive fax on entered email
from ictfax.
from ictfax.
Please share dialplan table record from MySQL and also check user exist with this email "[email protected]" in ICTFax, You can check from usr and account tables
from ictfax.
from ictfax.
Please update the ictcore and ictfax
yum update ictcore ictfax
and then run following command
.//usr/ictcore/bin/sendmail/email_to_fax
and also following the email2fax and fax2email guide from "http://ictfax.org/installation-guide-ictfax-3.7" "http://ictfax.org/content/ictfax-admin-guide" "http://ictfax.org/content/ictfax-user-guide"
from ictfax.
from ictfax.
Please update ICTCore and run following commands
yum update ictcore
cd /usr/ictcore/bin/sendmail
./email_to_fax
Then restart send-mail services and check it again
from ictfax.
from ictfax.
We have updated ICTFax installation guide, Please check it again.
from ictfax.
Related Issues (20)
- Inbound faxes stuck 'processing'
- use domain instead of localhost in fax email HOT 2
- Faxes stuck in processing HOT 2
- Purging faxes
- Why is a specific number continually marked as processing and not completing? HOT 3
- Internal Fax not Working HOT 1
- Purge logs HOT 2
- why always is "Final transmission status : processing"? HOT 2
- why always is "Final transmission status : processing", and after is nothing, my fax cannot sending? HOT 2
- npm install fail error HOT 1
- [error] fs_cli.c:1699 main() error connecting [] HOT 1
- Cannot view the Receive Fax page HOT 2
- New version doesnt work (blue screen webpage) HOT 9
- dashboard not working HOT 2
- Problem with API HOT 3
- Faxes looping HOT 4
- Getting premature hangups due to codec mismatch
- Cannot login with [email protected] on new install HOT 5
- Cannot install Letsencrypt successfully HOT 2
- Setting Providers HOT 1
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from ictfax.