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home-assistant avatar home-assistant commented on September 13, 2024

Hey there @OverloadUT, @mib1185, @edenhaus, @Augar, mind taking a look at this issue as it has been labeled with an integration (ecovacs) you are listed as a code owner for? Thanks!

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edenhaus avatar edenhaus commented on September 13, 2024

Your bot is not returning any data ('data': None,), so we cannot handle the response.
As Ecovacs doesn't publish any API documentation, you can only analyze the app traffic and find out what the app does differently.
You could also ask Ecovacs to provide API documentation for your bot, as they recently wrote a blog post about it (https://www.ecovacs.com/us/blog/do-robot-vacuums-work-with-home-assistant)

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lukas1906 avatar lukas1906 commented on September 13, 2024

Thank you for your reply. I have contacted Ecovacs. Lets see if anything comes about.

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Whytey avatar Whytey commented on September 13, 2024

Just adding that I am seeing the same thing. Picked the bot up at AU Aldi to complement the original Neo I have from a few years ago. Frustratingly, the OG neo works fine with the integration. 🤦

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issue-triage-workflows avatar issue-triage-workflows commented on September 13, 2024

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

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