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DailyDome avatar DailyDome commented on September 26, 2024 1

Heya guys,

got the same issue like @brasofilo

from rocket.chat.app-slackline.

heilerich avatar heilerich commented on September 26, 2024

The results you are seeing with your requests to the API endpoints are the expected behavior.

The slash command will not be available if either the client ID or secret are not set in the app's settings. Can you verify that those settings have the expected values?

To provide further insight other than that I would need more of the log file, e.g. from instance startup up to the first failed try of executing the slash command.

from rocket.chat.app-slackline.

brasofilo avatar brasofilo commented on September 26, 2024

Hi Felix, thanks for checking out

More info.
These items appear on the logs when I save Slackline settings

"onPreSettingUpdate"

debug: 2022-04-28T00:35:50.572Z Caller: anonymous OR constructor
[
  "onPreSettingUpdate is being called..."
]

debug: 2022-04-28T00:35:50.579Z Caller: anonymous OR constructor
[
  "'onPreSettingUpdate' was successfully called! The result is:",
  {
    "id": "slack_client_secret",
    "type": "string",
    "packageValue": "",
    "required": true,
    "public": false,
    "i18nLabel": "slack_api_secret",
    "i18nDescription": "slack_api_secret_description",
    "createdAt": "2022-04-20T00:48:04.508Z",
    "updatedAt": "2022-04-28T00:35:06.559Z",
    "value": "76c3f6633db7b--------------------"
  }
]

"onSettingUpdated"

debug: 2022-04-28T00:35:50.597Z Caller: anonymous OR constructor
[
  "onSettingUpdated is being called..."
]

debug: 2022-04-28T00:35:50.599Z Caller: anonymous OR constructor
[
  "'onSettingUpdated' was successfully called! The result is:",
  null
]

This is the Slack app on api.slack.com:

image

And this is the Slackline settings:

image

from rocket.chat.app-slackline.

brasofilo avatar brasofilo commented on September 26, 2024

Funny that this SlackBridge is disabled and keeps appearing, could it be related?

image

from rocket.chat.app-slackline.

heilerich avatar heilerich commented on September 26, 2024

@brasofilo @DailyDome Can you provide more information about your environment, i.e. has this ever worked for you or is this a fresh installation? What RC version are you using? Is it running in a container?

from rocket.chat.app-slackline.

brasofilo avatar brasofilo commented on September 26, 2024

My installation is fresh, no container, installed through Snap. I'm not the one that installed it, though...

Running on: Ubuntu 18.04 with 4gb ram and 2 vcore

Rocket Chat info:
Version: 4.6.2
Apps Engine Version: 1.31.0
Node Version: v14.18.3
Database Migration: 258 (April 19, 2022 1:57 PM)
MongoDB: 4.2.17 / wiredTiger (oplog Enabled)
Commit Details: HEAD: (e8cb66624) | Branch: HEAD

from rocket.chat.app-slackline.

DailyDome avatar DailyDome commented on September 26, 2024

@heilerich

Tried with two installations (since i had to reinstall rocket chat due to RC issues) both were / are fresh installation:

Current (Docker Container):
Host: Ubuntu 20.04 LTS 2 vCore (based on AMD Epyc), 2gb ram
Docker version 20.10.14, build a224086
Docker Compose version v2.4.1
App Version: 4.6.3
Apps Engine Version: 1.31.0
Node Version: v14.18.3
Database Migration: 258 (April 29, 2022 0:26)
MongoDB: 4.2.19 / wiredTiger (oplog Enabled)
Commit Details: HEAD: (596881ec9) | Branch: HEAD

Tried same with SNAP-Installation, versions were one behind (app 4.6.2, mongo were 4.2.18 as far as i can remember)

from rocket.chat.app-slackline.

brasofilo avatar brasofilo commented on September 26, 2024

It started working and I don't know why

image

from rocket.chat.app-slackline.

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