Comments (12)
Do you have the Fall Creators Update ? We've seen yesterday that there may be some issues at finding the tablet if don't have this version.
Also :
Add these lines to the Commands tab's first field and press Apply:
- log debug.txt
- debug 1
That should create a debug.txt log file which contains lots of tablet status information.
Try to reproduce the issue when the debug log is running.
Log file will be huge if you play too long with logging enabled, but the log file will be cleared every time you apply or save settings.
When you have captured the issue, close the GUI without saving or applying, zip the log file and upload it here.
May help about finding the problem !
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@Shoko84 That debug log doesn't help when the tablet is not found. Startuplog.txt might give some information.
@salmanmkc Try to run the TabletDriverGUI as administrator.
Can you find Wacom's HID device from the Windows Device Manager?
http://hwk.fi/TabletDriver/WacomHID.png
Device instance path should start with "HID\VID_056A"
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https://i.imgur.com/XcnZnIN.png
This is what i'm getting now, I have that in my device manager:
https://i.imgur.com/XYFsoJk.png
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By any chance, did you separate the TabletDriverGUI.exe
outside of its original folder when you're launching it ?
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https://i.imgur.com/UjkkcfI.png
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Reinstalled again, did everything again and getting the old error:
https://i.imgur.com/Z79ctFI.png
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okay so I plugged it back in to get it back in device manager after installing the drivers whilst I manually had deleted the drivers that auto get installed when plugging it in, ran as admin and it worked. Thanks guys! Great support :)
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Should I keep raw input (osu setting) on with these drivers or off?
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Raw input enabled and disable the "Map absolute raw input to the osu! window"
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Problem is back... It crashed and I tried reopen it with this error: https://i.imgur.com/MdpMlzv.png
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Upon checking for the tabletdriverservice in the bin folder, it has now disappeared
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Reinstalled with the new version and it works now. I have no idea why the file keeps getting deleted, I don't have anti-virus on
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