How to enable the Asset ID field when I have enabled this toggle in settings? about loaner HOT 10 OPEN

Hi, confirmed, I tried this some time ago and had the same result.

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I've been having to manually update datastore, on behalf of our desktop team who don't have gcp access, to get the asset tags to work with auditing a shelf

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If you go to Datastore -> Entities and filter by Device (The 'kind' option) you'll see all the registered devices (It seems to have all of the devices that are registered in GSuite, not just the loaner/grab and go ones):

Search for the serial number, click on the value in the Name/Id column to Edit it and you can then add the asset tag to the asset_tag property

That enables being able to use the asset tags for shelf audits, but you need to do it for every device after you've initially enrolled it

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Hi "iamgeef" thank you for your comment but...

I tried editing the asset_tag directly on the entity in the GCP, but in some part of the process the relation is lost and the device is not recognized, so at the end the "device" become a "ghost" and it cannot be unrolled, audit, extend the loaner period, etc. I tried with "Clear device (in settings)" but this did not work.

In recap, I don not recommend to do this manually in the GCP.

Does anybody has another suggestion?

Thank you in advance for your time.

Kind regards,
Josh S.

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Just a bit of clarification here on using asset tag.

1. Currently there is no way to manually add asset tags to devices unless you do it manually through datastore (not recommended). If you do it this way, you will need to reindex all of the devices in the configuration menu under Search Indexing.

2. If you want to do this automatically, you will need to create your own custom action that will translate an asset tag to a serial number using an asset management system you have (assuming it has an API you can utilize). This action can then be tied to the event called 'device_enroll' which is raised during device enrollment.

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Hi Sasho11,

Thank you for the clarifications (#1 seems that is the easy way to use the asset tag, but could be a little bit risky, #2 definitively it's an interesting proposal that it has to be tried on the test environment).

Kind regards!

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Raises an interesting question of what the "Use asset tags" option does if the feature isn't available without creating it ourselves...

I've got a workaround, that works for my use case anyway. Maybe it'll help others.

We use the 'Asset ID' field of the chrome_devices GSuite config to store our asset tags, entered during Enterprise Enrollment process by our desktop team, BUT the Directory API doesn't provide the ability to get the asset tag field: https://developers.google.com/admin-sdk/directory/v1/reference/chromeosdevices

It does allow you to get the contents of the 'notes' field so I've been able to convince the desktop team to also enter the asset tag into the devices 'notes' field at enrollment time.

It's then just 4 lines that need to be changed - sorry for the formatting...:

loaner/web_app/constants.py - appending 'notes' as a new field mask:
CHROME_FIELDS_MASK = 'deviceId,serialNumber,model,orgUnitPath,notes'
CHROME_LIST_FIELDS_MASK = ( 'chromeosdevices(deviceId,serialNumber,model,orgUnitPath,notes)')

loaner/web_app/backend/clients/directory.py - adding ASSET_TAG = u'notes'

DEVICE_ID = u'deviceId'
+ASSET_TAG = u'notes'
MODEL = u'model'
ORG_UNIT_PATH = u'orgUnitPath'
SERIAL_NUMBER = u'serialNumber'
_NEXT_PAGE = 'nextPageToken'

loaner/web_app/backend/models/device_model.py - adding a new line to assign the notes to device.asset_tag field:
device.chrome_device_id = directory_device_object[directory.DEVICE_ID]
device.current_ou = directory_device_object[directory.ORG_UNIT_PATH]
device.device_model = directory_device_object[directory.MODEL]
+device.asset_tag = directory_device_object[directory.ASSET_TAG]

I still have to enroll with the serial number, but it now gets the asset Id.

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If anyone else uses the same 'Asset ID' field, I've raised a feature request to get the 'Asset ID' field available in the Directory API to avoid using the 'notes' field to store the ID:
https://issuetracker.google.com/issues/132368945

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using annotatedAssetId instead of notes in the code above worked for me.

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