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cconard96 avatar cconard96 commented on September 22, 2024

Is the user active and does it have at least one profile assignment?

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Franco-Sparrow avatar Franco-Sparrow commented on September 22, 2024

Is the user active and does it have at least one profile assignment?

Hi Sir, thanks for your quick reply.

I havent seen this on the official documentation. In fact, I got this command to synchronize user outside the LDAP topic in the dcumentation. In response to your question: Yes, they are all active users once imported and synchronized with the GLPI server:

imagen

The user franco.diaz is associated with the profile Admin

imagen

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Franco-Sparrow avatar Franco-Sparrow commented on September 22, 2024

I guess I will have to keep with local database access, as this is not working.

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trasher avatar trasher commented on September 22, 2024

Try with latest stable release; and without plugins (no idea if you use some because you did not fill requested information).

While it is possible there is a bug, it also could be a configuration issue that is out of the scope of community support, since this is often the case with configuration similar to yours.

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Franco-Sparrow avatar Franco-Sparrow commented on September 22, 2024

@trasher thanks for your reply. Could you please indicate me where is the configuration issue? I shared the link to the official documentation, I followed the instructions, I even added the screenshots. Did you see anything wrong from my side? I have only installed Glpi Inventory plugin, no extra plugin for auth, LDAP is integrated with the solution. I will follow your recommendation, and will install the latest stable version...but does that means that this is broken on v10.0.11?

Thanks in advance

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trasher avatar trasher commented on September 22, 2024

Since I have absolutely no knowledge on Azure, no I can't tell what the problem is. As said, that is out of the scope of community support.

Latest release contains numerous fixes (including security ones); I have no idea if that can affect your problem, but anyway this is the first thing to check.

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Franco-Sparrow avatar Franco-Sparrow commented on September 22, 2024

@cconard96 @trasher

Good day gentlemans. As recommended by you, previous this comment, I have upgraded to GLPI latest stable version 10.0.14. The LDAP auth issue remains even after the upgrade.

image

image

image

tail -f /var/log/glpi/event.log
2024-03-31 11:18:31 [2@glpi]
[login] 3: glpi  inicio de sesión desde IP 10.7.5.20
2024-03-31 11:19:36 [@glpi]
[login] 3: Fallo en el acceso de franco.diaz desde la IP 10.7.5.20
2024-03-31 11:19:50 [2@glpi]
[login] 3: glpi  inicio de sesión desde IP 10.7.5.20
2024-03-31 11:22:58 [@glpi]
[login] 3: Fallo en el acceso de franco.diaz desde la IP 10.7.5.20
2024-03-31 11:23:02 [2@glpi]
[login] 3: glpi  inicio de sesión desde IP 10.7.5.20

May I have a follow up on this?

Thanks in advance

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Franco-Sparrow avatar Franco-Sparrow commented on September 22, 2024

Is working now. I changed the user filter. The group filter was wrong.

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