Channel unread count incorrect when app reloaded about stream-chat-swift HOT 5 CLOSED

Here's some additional debugging statements we got our app to print out. for [0,0] on channel insertion, it looks correct, but a few moments later when the channel is updated, the unread messages go to 0?

StreamViewModel: Channel list changed
StreamViewModel: Channel inserted: messaging:!members-wTjPcfeby15F8k7KihkNiW5IdpDZYzkZy3zUZ5SvBr8 at index [0, 0]
Unread count: 4 messages, 0 mentions
StreamViewModel: Channel inserted: messaging:!members--MYcSJpkJBWmSP215gO0tPHuYdnUiegGAwcu0vE3nto at index [0, 1]
Unread count: 0 messages, 0 mentions
StreamViewModel: Channel inserted: messaging:!members-oRgAmUKFIG5T7ZEzyTwyUQn9qw-5LhqIoOLU_qwm-co at index [0, 2]
Unread count: 0 messages, 0 mentions
StreamViewModel: Channel list changed
StreamViewModel: Channel updated: messaging:!members-wTjPcfeby15F8k7KihkNiW5IdpDZYzkZy3zUZ5SvBr8 at index [0, 0]
Unread count: 0 messages, 0 mentions
StreamViewModel: Channel updated: messaging:!members--MYcSJpkJBWmSP215gO0tPHuYdnUiegGAwcu0vE3nto at index [0, 1]
Unread count: 0 messages, 0 mentions
StreamViewModel: Channel updated: messaging:!members-oRgAmUKFIG5T7ZEzyTwyUQn9qw-5LhqIoOLU_qwm-co at index [0, 2]
Unread count: 0 messages, 0 mentions
StreamViewModel: Channel list synchronized successfully
StreamViewModel: Updating initial unread counts for 3 channels
StreamViewModel: Initial unread count for channel !members-wTjPcfeby15F8k7KihkNiW5IdpDZYzkZy3zUZ5SvBr8: 0 messages, 0 mentions
StreamViewModel: Initial unread count for channel !members--MYcSJpkJBWmSP215gO0tPHuYdnUiegGAwcu0vE3nto: 0 messages, 0 mentions
StreamViewModel: Initial unread count for channel !members-oRgAmUKFIG5T7ZEzyTwyUQn9qw-5LhqIoOLU_qwm-co: 0 messages, 0 mentions
StreamViewModel: Channel list changed
StreamViewModel: Channel updated: messaging:!members-wTjPcfeby15F8k7KihkNiW5IdpDZYzkZy3zUZ5SvBr8 at index [0, 0]
Unread count: 0 messages, 0 mentions

from stream-chat-swift.

Hi @jonahhugit,

Can you just share the part where you load the unread messages? Both on the initial icon badge and per-channel item?

Thank you

from stream-chat-swift.

from stream-chat-swift.

Hi @jonahhugit,

As you might understand, we have many customers, and if we had to read the whole code of all customers we would not have time to build new features or fix bugs. When creating tickets, you should be direct to the point and not provide the whole code so that we can analyse it. It would probably take me a day to read and understand the whole integration code.

I hope you understand. If you need deeper help with the integration, I recommend reaching out to support here: https://getstream.io/contact/support/

Thank you,
Nuno

from stream-chat-swift.

Thanks Nuno - we made a ticket yesterday and we've linked this for the support engineers here if they need more context to diagnose :)

By the way, this is also happening in the Swift Tutorial example, so it's not only contained to our implementation (but our implementation IS very vanilla - it's basically the tutorial example with a different channel header). That implementation (following the exact steps here) on iOS 17.5 doesn't show unread counts at all in the channel list -- but new messages do show up as they come in.

Appreciate your help!

from stream-chat-swift.