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GeekyEggo avatar GeekyEggo commented on May 27, 2024 1

Hey @bjs169 I've ran some tests with the latest version of Stream Deck, using the latest version of Sound Deck beta, and everything appears to be working okay; let me know if the latest version of the beta fixes things for you. 😄

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bjs169 avatar bjs169 commented on May 27, 2024

So, rolling back to Stream Deck Software v6.2.0.18816 fixed the issue.

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GeekyEggo avatar GeekyEggo commented on May 27, 2024

Hey @bjs169, I appreciate you raising a ticket, this wasn’t on my radar. I’ll have a look into it and get back to you.

If you did want to use the latest version of Stream Deck, you could try the latest Sound Deck beta which includes general bug fixes.🤞

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GeekyEggo avatar GeekyEggo commented on May 27, 2024

One follow-up question; would it be possible to get the specific version of Windows you’re using?

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bjs169 avatar bjs169 commented on May 27, 2024

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bjs169 avatar bjs169 commented on May 27, 2024

Hey @bjs169 I've ran some tests with the latest version of Stream Deck, using the latest version of Sound Deck beta, and everything appears to be working okay; let me know if the latest version of the beta fixes things for you. 😄

I have been using the beta side-by-side with the release code for a few months so I could have dial support. It too was having issues for me. I just updated to SD 6.3 and all is good now. Maybe it was a transient issue, but it did survive a reboot for me. In any case, I think this can be closed.

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GeekyEggo avatar GeekyEggo commented on May 27, 2024

Glad to hear things are working on 6.3; if you notice anything changes, or functionality isn’t as you’d expect, please feel free to post here and we can investigate further.

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