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Comments (8)

auto-comment avatar auto-comment commented on August 16, 2024

Thank your for raising a issue. I will try and get back to you as soon as possible.
Regards @fgl27

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fgl27 avatar fgl27 commented on August 16, 2024

I can't reproduce it here.

You need to inform what are the exactly steps to reproduce, can you reproduce at any time?

Must be a very precise sequence that you do, open a screen > another > go here > then there > open a stream exit then bug... I need the exactly steps

If you can tell me a exactly way to reproduce I replicate and fix on my side, if not you will need to follow this steps

#5 (comment)

to install the app in debug mode, and with the debug window open replicate exactly what you are doing and cause the bug, then on the debug console window must show what is cause the app to freeze

Show me the debug window result to see if I can manage to understand the cause.

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racingsquirrel avatar racingsquirrel commented on August 16, 2024

I seem to have this same issue. I currently cannot get out of a stream that I am in.

Pressing back twice leaves a black screen, I have left this for several minutes and it does not change. Killing the app by holding back does work but on re-entering the app I get "The app was closed while playing, restoring playback".

Pressing up brings up live channels but selecting one of these does nothing and then the UI is unresponsive until force closing and re-entering the app.

Selecting Game Content, Channel Content and Search all lead to black screen.

As I currently can't get out of this stream I cannot attempt to find recreatable steps at this time but will try to do so once this stream ends, as I presume that will allow me out!

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fgl27 avatar fgl27 commented on August 16, 2024

Same a my previous post, not a thing I can't reproduce, share the logs as I requested.

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racingsquirrel avatar racingsquirrel commented on August 16, 2024

As I stated, I can't attempt to find recreatable steps at this time.

Going forward, it would be useful to have a means to prevent the auto restore of playback after killing the app.

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fgl27 avatar fgl27 commented on August 16, 2024

have you check settings? for prevent auto restore playback?

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fgl27 avatar fgl27 commented on August 16, 2024

Maybe the above, or some other change that I have already push fixed the issue.

If not try to reproduce during a log section.

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PerplexedGit avatar PerplexedGit commented on August 16, 2024

I am able to reproduce this only when going into a stream from User Menu -> Games -> Select a Game -> A Stream. Note: No authentication key for user.

Only way to get out is when the stream ends and not following the hosted channel.

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