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lneuville avatar lneuville commented on June 1, 2024

Hi Greg.
Thanks a lot for this description.
I'm facing the same issue at the moment.
I've seen in your comment on Simo's blog that you managed to solve the issue by editing the Tag Template.
I'm trying to modify the template as you explain, but so far, it doesn't work. The Tag for purchase still doesn't trigger. I must have missed a point.
Could you please let us know how your trigger is set ?
Are you using GA4-Client ?

Thanks a lot
best rgds

from conversionsapi-client-for-googletagmanager.

gfrileux avatar gfrileux commented on June 1, 2024

Hey @lneuville - sorry for the late reply, I only saw your comment just now.
I've attached our templace doe, maybe that can help ?
FB_ServerSide_Tag.txt
Note that the mapping to Google's custom variables is obviously our set up and you can change that to whatever you like.
I've checked our setup and we moved to the Universal Analytics Client, which may be why things aren't working your end if you still use GA4 ?

Keep me posted

Thanks
Greg

from conversionsapi-client-for-googletagmanager.

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