Comments (6)
everruler12
commented on August 23, 2024
2
@ketilmo Hey Ketil, sorry for the long delay. I added a check for the modal, and if it exists, attempt to close it before continuing with the backup.
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everruler12
commented on August 23, 2024
Hi Ketil,
I didn't know about the subscription modal. If you could take a screenshot
of the modal, that would help. And even more, if you can right-click it and
"Inspect element", and send a screenshot of that as well.
Thanks for letting me know,
Erik
…On Fri, May 7, 2021, 01:01 Ketil Moland Olsen ***@***.***> wrote:
Hi,
Thanks for creating a stable backup solution for Roam. Here is a specific
issue that I have encountered recently: When the Roam subscription lapses,
the backup script will start failing on every run. This is probably due to
a modal popup with a subscription reminder that appears while opening the
Roam database in question. However, it is still possible to export the
database, so the problem can likely be worked around. I plan to renew my
subscription imminently, but I would be happy to provide the information
needed to handle this scenario.
Kind regards,
Ketil
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ketilmo
commented on August 23, 2024
Hi Erik,
Thanks for your fast feedback. I have grabbed a few screenshots of the scenario, and hope it's sufficient for you to be able to work around the state. Let me know if you want me to test anything before I renew my plan.
Thanks again for your help!
Kind regards,
Ketil
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everruler12
commented on August 23, 2024
Perfect! I'll let you know after I add a check for that modal dialog, and see if your backups start again.
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ketilmo
commented on August 23, 2024
Awesome Erik, thanks!
Ketil
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ketilmo
commented on August 23, 2024
Thanks @everruler12, it's appreciated. I have renewed my subscription now but will confirm that the fix works next time it lapses.
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