Comments (4)
@wackerow @corwintines could you folks please look into this?
I suspect this is an issue with the Segment --> SalesForce integration. Looking at event delivery over the past couple weeks, there is a combo of delivery issues: 502 Bad Gateway
& Etimedout
. My guess is that Segment thinks delivery fails, then retries sending the event, then eventually both attempts make it to Salesforce, which creates duplicate records. Please check my logic here though (because if it is re-tries, wouldn't the records just overwrite in Salesforce vs. creating a duplicate?).
Not sure what the solution is here.
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I believe we can close out this issue once we move away from Segment to the new API connection.
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@monetmignon could you confirm if this is still an issue?
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