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elasticmachine avatar elasticmachine commented on September 13, 2024

Pinging @elastic/response-ops (Team:ResponseOps)

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pmuellr avatar pmuellr commented on September 13, 2024

I guess one of the odd things about this will be if the "muted" state / reason changes during the lifetime of an alert. Do we update it each time? Just record the first one? Presumably we will have a list of changes here from the alerting "audit trail" once that's going.

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pmuellr avatar pmuellr commented on September 13, 2024

Thinking about it a little more ...

My read from the OC use case is as a a kind of meta-analysis: 'Being able to distinguish between alerts that were actively suppressed and those that triggered actions allows for a more accurate assessment of alert "noise".'

For that purpose, if you're trying to tune your rules/actions/conditions, it would be good to record the "mute state/reason" on alert creation - how it changes over time may be of less importance. Guessing this will simplify adding the fields here, as we wouldn't have to update the alert doc ...

Though I can also read that as a "point in time" kind of analysis, which would point to keeping it updated.

If it's not too much work, perhaps we can record both - the initial "mute state/reason", and the "current mute state/reason".

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pmuellr avatar pmuellr commented on September 13, 2024

Initial requester for this indicated they were more interested in the initial muting state, as opposed to tracking the current muting state, in the alert docs.

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ymao1 avatar ymao1 commented on September 13, 2024

cc @shanisagiv1

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