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sun2dayo avatar sun2dayo commented on June 10, 2024

Hello
I have encountered the same issue. when I click on "my apps and options" or "add payment mode" nothing is shown apart from the error ERR_EMPTY_RESPONSE. But this happens when the associated instance is in the Deployment status "processing" or "done" . But when they are in "undeployed" mode the links are accessible without any error.

from sellyoursaas.

priojk avatar priojk commented on June 10, 2024

While investigating the issue further, I can confirm what @sun2dayo stated:

If an instance is undeployed, the myaccount pages "my apps and options" and "add payment mode" both are accessible. If the instance is deployed or re-deployed, an error page gets shown after a while - I guess, some timeout is involved here.

Since I am not the only one with this behaviour, I think it's safe to exclude a simple configuration error during the setup of the system.

While in Chrome, the error in the browser is stated as ERR_EMPTY_RESPONSE, in Firefox the error message says that no secure connection could get established. - Summing this up, I think a connection fails, something times out, a process crashes and the mentioned error message is shown.

(part about logging removed - found that myaccount-pages are not logged into dolibarr.log but into a separate file)

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pandywibowo avatar pandywibowo commented on June 10, 2024

hello @sun2dayo and @priojk,
I have try to deploy with following the documentation and success. your problem can be solve with disable ssh2_disconnect() by setting constant SELLYOURSAAS_SSH2_DISCONNECT_DISABLED to 1

cheers.
Pandi

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priojk avatar priojk commented on June 10, 2024

Thank you so much! This was indeed the solution.

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sun2dayo avatar sun2dayo commented on June 10, 2024

Hi @pandywibowo
Thanks so much.
Well, @priojk , luckily this was indeed the solution.

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