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Comments (4)

DisboxApp avatar DisboxApp commented on August 27, 2024

Hey, please provide some more info about your usage:

  • Are you using Chrome?
  • What operating system are you on?
  • Are you using the chrome extension?
  • Does this happen with every file? If not, what's special about files that this happens to? Are they bigger or have some special name?

from web.

MT-276 avatar MT-276 commented on August 27, 2024

Hey, please provide some more info about your usage:

  • Are you using Chrome?
  • What operating system are you on?
  • Are you using the chrome extension?
  • Does this happen with every file? If not, what's special about files that this happens to? Are they bigger or have some special name?

Hey, I too experienced this once. But it was for a 108 GB file so I figured it was my network.
Here are my specifications if it helps.\

  1. No, I use Microsoft Edge ONLY.
  2. Windows 10 22H2
  3. I have downloaded the chrome extension but it is always blurred. Probably because I am on edge 😂
  4. Not with every file. I successfully uploaded a 15 GB file without errors. The file that caused an error was a 108 GB .zip file that has a lot of old videos and photos, hence the size. As I figured, uploading them manually would be a hassle. The name was not anything unusual.

My takes :
I probably think it is due to my 100% disk usage for the entire time. My SSD must've have overheated and stopped supplying the file for a while.
Another issue might be network. I don't have bad network upload and download speeds, but the network is not TOO reliable.

from web.

AdamAlNajar avatar AdamAlNajar commented on August 27, 2024

same here, im using opera gx, on win 11, im not using the extension, yes it happenes with almost every file, but i can upload but not download files

from web.

DisboxApp avatar DisboxApp commented on August 27, 2024

Try using the extension and Chrome as it's the recommended way.

from web.

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