Comments (3)
tjolsen-vn
commented on September 26, 2024
1
@xgouchet , I apologize. I jumped to conclusions here. I found out what was actually happening. It turns out, for this specific device, we handle our app launch differently than other devices. This results in the device attempting to log to DataDog before DataDog has been initialized. Not sure why this causes no logs to ever work on our end. But, if I make sure not to attempt any logs until DataDog has been initialized and a Logger has been created, it all works on all devices.
Given this new finding, I'd say this can be closed.
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xgouchet
commented on September 26, 2024
Hi @tjolsen-vn , and thanks for opening this ticket.
We don't have that specific PAX L1400 in our hands, would you by chance be able to add a breakpoint in the BroadcastReceiverSystemInfoProvider and let us know what values are being reported there?
In theory this class which is behind the battery check has not changed between 1.19.0 and 2.2.0, so there might be something else at play here.
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xgouchet
commented on September 26, 2024
Yes indeed Datadog needs to be initialize before you can send any data. Thanks for the response
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