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VineetKumarKushwaha avatar VineetKumarKushwaha commented on September 28, 2024

Only Issue related to this issue is https://jira.commercetools.com/browse/SUPPORT-18676 . Rests are completed

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ashishhk avatar ashishhk commented on September 28, 2024

Just investigate if its an easy fix without impacting high traffic to platform, otherwise lets talk with Discount team to identify further actions.

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VineetKumarKushwaha avatar VineetKumarKushwaha commented on September 28, 2024

I have tried this locally and got below error

request to https://api.commercetools.com/testproducttypeissue/discount-codes/b8ccaa4f-1a65-4d0d-bd15-5aea1da82195?version=1 failed, reason: connect EHOSTUNREACH :443

Looks like this is coming directly from the Merchant Center API. They seems reject API call when specific IP makes a lot of request.

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tdeekens avatar tdeekens commented on September 28, 2024

@VineetKumarKushwaha can you clarify

Looks like this is coming directly from the Merchant Center API.

How do you see the request comes from the MC API. I lack a bit of context here.

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VineetKumarKushwaha avatar VineetKumarKushwaha commented on September 28, 2024

@tdeekens https://api.commercetools.com/testproducttypeissue/discount-codes/b8ccaa4f-1a65-4d0d-bd15-5aea1da82195?version=1 These requests are failing with reason: connect EHOSTUNREACH :443 when we make 100's of requests in few seconds from the impex and if I am not wrong api.commercetools.com is Merchant center API.

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VineetKumarKushwaha avatar VineetKumarKushwaha commented on September 28, 2024

Support ticket is closed. Will reopen if the we see customer tickets again.

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