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Comments (9)

aianus avatar aianus commented on July 25, 2024

Hi there,

Is this problem still occurring for you? Is it affecting everyone on your site? Did you recently upgrade wordpress or woocommerce? Are you using the latest version of the coinbase-woocommerce plugin (v2.1.1)?

from coinbase-woocommerce.

bonesoul avatar bonesoul commented on July 25, 2024
  • coinbase-woocommerce: 2.1.1
  • woocommerce: 2.2.4
  • wordpress 4.0

Is this problem still occurring for you?
Yes

Is it affecting everyone on your site?
Yes, nobody can checkout

Did you recently upgrade wordpress or woocommerce?
Yes, I applied latest woocommerce 2.2.4 upgrade.

from coinbase-woocommerce.

aianus avatar aianus commented on July 25, 2024

I'm not able to reproduce this error using those same versions. Is this only affecting people using coinbase to checkout? Do you have a screenshot you could share with me?

from coinbase-woocommerce.

bonesoul avatar bonesoul commented on July 25, 2024

My site only uses coinbase as payment gateway.

from coinbase-woocommerce.

bonesoul avatar bonesoul commented on July 25, 2024

untitled

Tried creating an api key with my personal account and also got the same error.

from coinbase-woocommerce.

aianus avatar aianus commented on July 25, 2024

I see. This seems to be an issue with your Coinbase account(s), not the plugin itself. Please contact [email protected] and they'll help you out.

from coinbase-woocommerce.

bonesoul avatar bonesoul commented on July 25, 2024

I've already done so. Any specific details I should hand them?

from coinbase-woocommerce.

aianus avatar aianus commented on July 25, 2024

Just the email addresses on your accounts and the screenshot you showed me.

from coinbase-woocommerce.

bonesoul avatar bonesoul commented on July 25, 2024

@aianus Have been waiting for 4 days for a response on the issue.

from coinbase-woocommerce.

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