Incompatible with acrobat plugin about version3-1 HOT 10 CLOSED

@tomyan112 Could you please supply details of how we can obtain the Acrobat Plug In?

Without it we would be totally guessing about why Chem4Word crashes.

from version3-1.

@tomyan112 Could you please supply details of how we can obtain the Acrobat Plug In?

Without it we would be totally guessing about why Chem4Word crashes.

It is automatically installed with Adobe Acrobat Pro DC

from version3-1.

@tomyan112 further point of clarification.

Does the error occur when you try to create a pdf of any document or just one with our chemistry objects inside it?

from version3-1.

@tomyan112 further point of clarification.

Does the error occur when you try to create a pdf of any document or just one with our chemistry objects inside it?

It only occurs when there the document has chemistry objects inside it.

from version3-1.

Our chemistry objects are simply a content control with DrawingML, inside, and a matching custom XML part in the document. There is nothing inherently 'chemical' about either. So I can only suppose that Acrobat isn't handling the DrawingML.

from version3-1.

Our chemistry objects are simply a content control with DrawingML, inside, and a matching custom XML part in the document. There is nothing inherently 'chemical' about either. So I can only suppose that Acrobat isn't handling the DrawingML.

It did convert the document. However, it crashed afterward.

from version3-1.

@tomyan112 while @deadlyvices is right in what he says it's not the full story.

Chem4Word listens to events such as "DocumentCreated", "DocumentSaved", "DocumentClosed" and many more.
The acid test to see if it is data we have placed in the document or something going wrong in one of our event listeners is to create a document with chemistry in it. Uninstall Chem4Word and see if you get an error.

from version3-1.

@tomyan112 while @deadlyvices is right in what he says it's not the full story.

Chem4Word listens to events such as "DocumentCreated", "DocumentSaved", "DocumentClosed" and many more.
The acid test to see if it is data we have placed in the document or something going wrong in one of our event listeners is to create a document with chemistry in it. Uninstall Chem4Word and see if you get an error.

No errors after I uninstalled Chem4Word.

from version3-1.

@tomyan112 thanks for testing this it narrows down where we need to investigate.

from version3-1.

Fixed by beta-6

from version3-1.