Cannot get value for counters about centreon-vmware HOT 13 CLOSED

You can look ntp drift with the time-host mode.
The code is for direct interval (there is no historics). You have start/end below in the function.
Try the option shift-time also.

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I know for the ftp but there's no drift, sync is fine, all host are synchronized on same ntp.
I try the --time-shift too, but there's no effect. The vpxd log in vcenter write sometimes that the perf request return no value.
I don't think this is a time shift problem : as i say, the request has a good return if i try a few seconds later. It seems that the perf query can not always return data on a specific interval, so get last available samples is more safe to obtain perf datas.

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With the shift interval you can get more samples. That's what you want.

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ok, thanks for your response, i'll try it again.

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Hello,

I am facing the same issue: all the servers are synchronized with the same ntp server and their offsets are about +-0.something, but I keep getting the "UNKNOWN: Cannot get value for counters (Maybe, object(s) cannot be reached: disconnected, not running, time not synced (see time-host mode),...) |" on what seems to be a random basis, sometimes the check works and I have a normal output, sometimes not and I get this.
I also tried the --time-shift option but it changes nothing apparently.

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Could you give me the result of "time-host" mode ? Do you see graphics wiath datas in the vcenter (same account) ?

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Yes:
[root@XXXX centreon-plugins]# perl centreon_plugins.pl --plugin=apps::vmware::connector::plugin --custommode=connector --connector-hostname=127.0.0.1 --container=XXXX --mode=time-host
OK: 'XXXX' Time offset 0 second(s) : 2017-02-01T10:46:21.932778Z | 'offset'=-0.932777881622314s;;;0;

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And for graphics in vcenter ?

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Which graphics ?

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Graphics for the check you want. Look counters in vcenter.

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I don't have access to the vcenter but only to some ESXis and I was running the cpu-host mode of centreon_vmware on one of them.

The CPU graphics on the ESXi are being displayed and refreshed correctly.

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So i don't know. Should need an access. Can't tell more.

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I try again with time shift argument.
Unfortunately, I have to change the code to avoid requesting datas on a specific time range.
Getting metrics on a direct interval ( even with time shift ) is not reliable. The mentioned error means that there's no value to return on the period. You haven't any guarantee that an host or a VM return you counters on a specified time range.
Get the last available value whithout specifying time range works well.

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