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ITNicoz avatar ITNicoz commented on July 21, 2024 2

Have you restart centreon_vmware deamon.
(root@XXX)# service centreon_vmware restart
It's OK for me.
Thx Quentin.

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garnier-quentin avatar garnier-quentin commented on July 21, 2024 1

You need to configure the statistics configuration in your vcenter. By default it's 1 for all sampling periods.
Interesting link:
http://pubs.vmware.com/vsphere-60/index.jsp?topic=%2Fcom.vmware.vsphere.vcenterhost.doc%2FGUID-25800DE4-68E5-41CC-82D9-8811E27924BC.html

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garnier-quentin avatar garnier-quentin commented on July 21, 2024 1

Il est nécessaire de redémarrer le connecteur vmware.

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gerpion avatar gerpion commented on July 21, 2024

Bonjour Quentin,
Les essais ci-dessous ont été réalisés sur une CES avec Centreon 2.7. Les contrôles de la CPU marche mais pas la mémoire.
J'ai un centreon 2.6.6 à côté de ça, je prend la même commande et ça marche parfaitement.
Il me semble pourtant que j'ai installé correctement tous les prérequis donc je ne vois pas d'où peut venir le souci.
A priori tout est ok sur VMWARE étant donné que le Centreon 2.6.6 est le serveur de prod et que les contrôles de mémoire fonctionnent bien.

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garnier-quentin avatar garnier-quentin commented on July 21, 2024

Ce n'est pas lié à la version de centreon mais du connecteur vmware. En version 2.1.0 de centreon-vmware, je vérifie plus finement les niveaux de statistiques.
L'erreur est logique. Il faut configurer les statistiques vmware pour avoir plus d'informations dans la base du vcenter.

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gerpion avatar gerpion commented on July 21, 2024

Je viens de voir avec mon admin VMWARE, on est passé sur le niveau 2 et ..... ça marche !!
Merci Quentin, efficace comme à chaque fois.
Tous mes voeux pour 2016.

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garnier-quentin avatar garnier-quentin commented on July 21, 2024

You' re welcome ;)

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serge-marie avatar serge-marie commented on July 21, 2024

Bonjour,

Après avoir modifié ce paramètre au niveau du VCenter, est-il nécessaire de le redémarré ?

Car j'ai toujours le statut UNKNOWN.

Pour info, moi c'est dans le cadre du trafic pour les vmnic :
UNKNOWN: Cannot get counter 'net.received.average' for the sampling period '300' (counter level: 2, sampling level: 1)

D'avance merci,

Serge

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serge-marie avatar serge-marie commented on July 21, 2024

Muchas gracias ! ;)

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alinabrinza95 avatar alinabrinza95 commented on July 21, 2024

Hello, I'm facing the same problem.
I have 3 vcenters, one of them works perfectly but 2 of them are giving me the following error for every ESX i have there: UNKNOWN: Cannot get value for counters (Maybe, object(s) cannot be reached: disconnected, not running, time not synced (see time-host mode),...). I looked up on Vsphere, and i can't see any graphics for the memory. I also checked the NTP and it's ok. I have an extra option for the script: --sampling-period 20 but the output unknown doesn't change. Could you please help?
Thank you in advance.

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alinabrinza95 avatar alinabrinza95 commented on July 21, 2024

Moreover, I changed in Vsphere to level 2 as you indicated above.
I don;t know what else to do.
P.S I also know french if you are able to help me on this issue.
Thanks again.

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