Comments (7)
@Frankyet ,
Probably we'll need some more information for this error, since the latest transaction date in your Buckaroo account is from the 22th. We don't see this attempt from the 23rd.
We will investigate and let you know when more information is needed by our developers.
from prestashop.
I have made just a test order with ideal on running shop and still error.
Did it also on the test webshop and the same error.
you can tested on the test shop.
best regards,
Frank
from prestashop.
@Frankyet We've looked at your test website with www......nl//prestashop8/
But we are already getting an error 500 when adding any product in the cart.
Do you have specific products to test with or is there another issue going on right now?
from prestashop.
Oke that is weared, I have set debug on and now you can add products, i have done it yet, and tried to pay with ideal and did geat this error.
best regards,
Frank
from prestashop.
We managed to place the order now and also reproduce the issue on your test environment.
Our developers will take a look at it.
We'll let you know when we need more information.
from prestashop.
My colleague Sander from our technical support team will contact you by e-mail regarding this issue since we'll need some more access to do some proper research unfortunately.
from prestashop.
Our developer did some research and found some changes in a third party plugin that overridden PrestaShop files and caused the issue. Our technical support will share the details with you by e-mail.
I'll close this issue for now.
from prestashop.
Related Issues (19)
- BP-3216 CSS modal class overides PrestaShop CSS settings HOT 2
- apple pay does not work on Mac OS HOT 1
- BP-3241 Refunds is not possible in LIVE HOT 5
- Compatibility Issue with Prestashop v1.7.x HOT 3
- BP-3313 Issuer label image invisible on the checkout HOT 6
- BP-3431 Prevent transaction requests without selecting an issuer HOT 11
- BP-3473 Status changed from "in backorder not payed" to "payed" HOT 2
- when coustomer select go back to shop it creat an order and cancel it HOT 2
- BP-3472 Not able to use decimals for the payment fee settings HOT 2
- BP-3478 Billink payment methode will result in error 500 HOT 9
- BP-3482 Payment fee not visible in some places (order confirmation page - Backoffice area) HOT 6
- BP-3482 There is no tax calculated on payment-fee HOT 1
- BP-3509 Status changed from "in backorder not payed" to "payed" (Issue #141) HOT 2
- Status update push failure SPAM HOT 4
- BP-3688 Add the possibility to configure a payment fee (percentage-based) HOT 1
- Module not recognised by Prestashop 1.7.7.5 and 1.7.8.3
- Module is not compatible with just released PrestaShop 8.0.0 HOT 8
- Empty module configuration page because of 404 error HOT 6
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