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kevindc1 avatar kevindc1 commented on August 15, 2024

I have the same issue here. I ordered a Aqara temperature and Humidity sensor back in 2018 and the device handler i have for it v1.3 works perfect still to this day. This past week i received me new Xiaomi Temperature and Humidity sensor.. it will only stay connected for an hour or so and then disconnect and never would show the battery level.
I imagine they look like the same product but has variations with it.
Any ideas?

from xiaomi.

veeceeoh avatar veeceeoh commented on August 15, 2024

@kevindc1 - I doubt it's a variation of the product. What you describe sounds like an issue with a ZigBee repeater device that your new Temp & Humidity sensor is connecting to.

Please have a look at this post on the SmartThings Community Forums:

https://community.smartthings.com/t/original-aqara-xiaomi-zigbee-sensors-contact-temp-motion-button-outlet-leak-etc/113253/1492

from xiaomi.

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