Unable to update articles to helpcenter about node-zendesk HOT 3 CLOSED

Any more details? I am just using it and it works.. Could you show me your code?

from node-zendesk.

According to zendesk's explanation at:

https://developer.zendesk.com/rest_api/docs/help_center/articles#update-article

These endpoints update article-level metadata such as its promotion status or sorting position. The endpoints do not update translation properties such as the article's title or body. See Translations.

Maybe you need to choose translation api to do the update.

My working code for this api:

client.articles.update(202028690, {article:{ promoted: true}},function(err,code,res){

})

And the update takes effect showing by

client.articles.show(202028690, function(err,code,res){
  console.log(res)
})

from node-zendesk.

Hi Xiaochen,

I think that is Zendesk API problem. Some articles are able to be updated,
some are not.
I sent a request to ask them for help. Thanks.

Best,
Gloria

On Thu, Jan 29, 2015 at 9:11 AM, Nie Xiaochen [email protected]
wrote:

According to zendesk's explanation at:

https://developer.zendesk.com/rest_api/docs/help_center/articles#update-article

These endpoints update article-level metadata such as its promotion status or sorting position. The endpoints do not update translation properties such as the article's title or body. See Translations.

Maybe you need to choose translation api to do the update.

My working code for this api:

client.articles.update(202028690, {article:{ promoted: true}},function(err,code,res){

})

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