Unable to view documents about paperless_app HOT 14 OPEN

On Mon, Nov 15, 2021 at 8:05 PM Johann Bauer ***@***.***> wrote: Hi Adam, I still wasn't able to find the cause to this issue. Could you please provide me with some more information? - Do you connect to your Paperless instance through HTTPS? - Do you have a reverse proxy or anything in front of Paperless NG? - Can you run curl -u 'username:password' https://paperless.example.com/api/documents/1/thumb/ -vvv --http1.0 --output 1.png; file 1.png in a Linux console with your details filled in and send me the output? Do make sure to blank the line starting with "> Authorization" as that contains an encoded form of your credentials. My suspicion is that there is something wrong with the server configuration as only two people reported about it. But it could also be a sneaky Flutter bug that only happens in a specific environment. Would you be able to test the app on a different Android device or in an emulator to see if that makes any difference? Thank you for your help in debugging this and sorry again that this is taking so long. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#55 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAERNASHWRPXZZOJV54FJJDUMFRYJANCNFSM5FHLJO4Q> .

On Mon, Nov 15, 2021 at 10:01 PM Adam Galt ***@***.***> wrote: Hi Johann, I'm not using https, just http in the house and direct tunneling through tailscale outside the lan. Problem with the docs loading happens inside and outside lan. No reverse proxy or load balancer in front of the instance, but it is a container. I'm running the ghcr.io/linuxserver/paperless-ng 1.4.5 Docker image on an Ubuntu 20.04.3 Server with Docker version 20.10.7 I've roped my wife into testing as well with her moto-G-9Play accessing it without tailscale on the lan and she gets the same thing. Authentication is successful but docs don't load. Output: * Trying 100.109.54.79:8000... * TCP_NODELAY set % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Connected to 100.109.54.79 (100.109.54.79) port 8000 (#0) * Server auth using Basic with user 'admin' > GET /api/documents/1/thumb/ HTTP/1.0 > Host: 100.109.54.79:8000 > Authorization: Basic (REDACTED) > User-Agent: curl/7.68.0 > Accept: */* > * Mark bundle as not supporting multiuse * HTTP 1.0, assume close after body < HTTP/1.0 404 Not Found < Content-Type: application/json < Vary: Accept, Accept-Language, Origin < Allow: GET, HEAD, OPTIONS < X-Frame-Options: SAMEORIGIN < X-Api-Version: 2 < X-Version: 1.4.5 < Content-Length: 23 < Content-Language: en-us < X-Content-Type-Options: nosniff < Referrer-Policy: same-origin < { [23 bytes data] 100 23 100 23 0 0 139 0 --:--:-- --:--:-- --:--:-- 140 ------------------------------------------------------------------------------------------ Many Thanks, Adam On Mon, Nov 15, 2021 at 8:05 PM Johann Bauer ***@***.***> wrote: > Hi Adam, > > I still wasn't able to find the cause to this issue. Could you please > provide me with some more information? > > - Do you connect to your Paperless instance through HTTPS? > - Do you have a reverse proxy or anything in front of Paperless NG? > - Can you run curl -u 'username:password' > https://paperless.example.com/api/documents/1/thumb/ -vvv --http1.0 > --output 1.png; file 1.png in a Linux console with your details > filled in and send me the output? Do make sure to blank the line starting > with "> Authorization" as that contains an encoded form of your credentials. > > My suspicion is that there is something wrong with the server > configuration as only two people reported about it. But it could also be a > sneaky Flutter bug that only happens in a specific environment. Would you > be able to test the app on a different Android device or in an emulator to > see if that makes any difference? > > Thank you for your help in debugging this and sorry again that this is > taking so long. > > — > You are receiving this because you commented. > Reply to this email directly, view it on GitHub > <#55 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AAERNASHWRPXZZOJV54FJJDUMFRYJANCNFSM5FHLJO4Q> > . >