Users name: Users top three pain points using application: 1.<

User testing: 27/09/17 about policy-picker HOT 2 CLOSED

ameliejyc commented on August 11, 2024

User testing: 27/09/17

from policy-picker.

ameliejyc commented on August 11, 2024

Users top three pain points using application:

No way to navigate backwards once within the policy snippets section
Form needs to be as pretty as other pages and more optional. Privacy concerns and danger of having default options
Are megaphone and trash options to extreme and polarising?

Really enjoyed the fun colours and wanted to spend time playing around in the app. Easy to navigate, especially home page
Felt strongly like political discussion around the last election was with very like-minded people (echo chamber)
Traditional political think tanks not aimed at her audience and difficult to navigate
Whole policy should be clickable not just the image
Modal explaining the snippets should only appear once, but with option to see it again. Should also have close button
Burger menu should not disappear on the home page

from policy-picker.

ameliejyc commented on August 11, 2024

Users top three pain points using application:

Megaphone was unclear - concept of supporting or trashing snippets was unclear without reading instructions (which not everyone will do)
Didn't read the instructions, even after hinting

25.5 years old
Every day app user - ‘can’t live without them’
Political opinions not strong
Dislikes discussing politics as it turns into people telling/ shouting, not listening