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apexdodge avatar apexdodge commented on June 23, 2024

Hi, the timeout is enforced by the API layer, not the client, so I'm not sure setting it locally will have any effect.

There is generally a timeout of about 90 seconds on the SaaS platform, and so if you have many PDFs, the service has to:

  1. Visit each url and download the PDFs one by one
  2. Take the processing time to merge them together.

If that exceeds the timeout, it will error out in that way.

There is a strategy you can consider employing to mitigate this issue:

Let's say you have 100 pdfs to merge together into a single PDF. Instead of 1 api call with 100 pdfs, do 10 api calls with 10 pdfs each. Now you have 10 pdfs back from the service as a result. Then do 1 more call to combine these 10 pdfs you got back into 1 pdf. We call this "stacking the merge". You can stack the merge in different buckets of PDFs to see the optimal stacking strategy.

If that does not work, we do offer a managed hosting service which lifts basically all memory and timeout limits, but typically only enterprise customers go for this as the costs are higher, you can reach out to [email protected] for details.

from api2pdf.salesforce.

NormCopeland avatar NormCopeland commented on June 23, 2024

Thank you @apexdodge ! Before I saw your message I edited one of the classes included in this package and added the timeout value. It seems to work! I was able to process 25 merged PDFs without issue. If I run into issues with larger groups of documents in the future I will look into merge stacking as you suggest.

from api2pdf.salesforce.

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