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I'm a technical writer with over four years of experience creating user-centered content. I'm extra passionate about cloud, DevOps, and instructional content, but my experience spans across:

💻 EdTech: I copyedited instructional content for cloud and DevOps courses, and created lab guides to step students through hands-on learning objectives.

💳 Ecommerce Cyberfraud Prevention: I updated and maintained content within an internal knowledge base for the Customer Success team, worked with Marketing to create customer-facing support documentation, and assisted with QA by performing exploratory and regression testing.

📋 InsurTech: I updated a full internal knowledge base for insurance software and procedures, which contained over 90 articles.

🎰 FinTech/Gaming: I authored dozens of short-form instructions for slot gameplay configurations and casino kiosk software, as well as a few long-form manuals for kiosk hardware.

🏥 HealthTech: I created procedural infographics, quick-reference pages, and release notes for a clinical trial management software.