Can not use 2 ACs at the same time about com.gree HOT 17 CLOSED

@thaserge

Please share an email which your are using in homey to provide a alpha version with additional logging.

You can find my email on my profile page

from com.gree.

[email protected]

from com.gree.

Ok. I've added you to an alpha testers.

Now you can select and install "alpha" version of the app
https://apps.athom.com/app/com.gree

It has additional logging which allows to investigate your issue.

Please repeat your steps after installing alpha version and send diagnostic report after from More -> Apps -> Gree -> (Gear icon) -> Create Diagnostic Report.

from com.gree.

Will work with two air conditioners be implemented in the future?

from com.gree.

Ok. I've added you to an alpha testers.

Now you can select and install "alpha" version of the app
https://apps.athom.com/app/com.gree

It has additional logging which allows to investigate your issue.

Please repeat your steps after installing alpha version and send diagnostic report after from More -> Apps -> Gree -> (Gear icon) -> Create Diagnostic Report.

What actions do I need to do before sending a report

from com.gree.

The code that they asked you to transfer from the app

e1b0e0d5-1ee3-4b52-b2d6-8bdb8073b673

from com.gree.

Will work with two air conditioners be implemented in the future?

It's actually should work with both.
But because I have only one on my side I can't test by myself.

That's why I need your help

What actions do I need to do before sending a report

I already got a report from you. Need some time to check it. I'll be back soon.

from com.gree.

Hi There! I’m so happy about this app, but have the same problem. No multiple device control. How can I help to resolve the issue? The symptom: if you install more device at the same time, all the Homey device control button will control only one. If you add the devices separately the newly added will work, the others “goes offline”.

from com.gree.

Hey @thaserge

I see both your HVACs in logs, but they are for some reason connected to the same Homey device. And I see only one IP address 192.168.88.72 of your HVAC (But it should be 2 for each AC).

Anyway. I've updated alpha version with additional logging to understand why it works like this. Please update and repeat app diagnostic report. Please, share your report ID as well here.

Hi @komjathym
Please share me your email which you are using for Homey and I'll add you as a alpha testers then you will be able to install alpha version of the app with additional logging.

from com.gree.

[email protected]

from com.gree.

@komjathym added your email.

Please remove your HVACs, install alpha version as it's mentioned here, add your HVACs and create diagnostic report.

from com.gree.

@thaserge please check that you've upgraded to alpha version 0.1.3 of the app

from com.gree.

I reinstalled the application to v0.1.3 and oh gods!!
Everything is working!
Each AC works separately!!
Super!!

from com.gree.

Nice, let's wait for response from the @komjathym to confirm it as well

from com.gree.

Hi, works great! All the three AC is working properly! Thanks a lot!

from com.gree.

For sure, I made a diagnostic report: 0deb7f71-d278-4a94-9173-e91c05bb9f91

from com.gree.

Version 0.1.3. published to stable channel

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