Video issues on iOS (missing audio) about adobe-runtime-support HOT 4 CLOSED

I can't be the only one seeing this.. Can someone else please confirm you're seeing the same issue?

from adobe-runtime-support.

Do you get audio if you open the video in the native video player on those phones?
Video and audio encoding is not as simple as just running through FFmpeg with any old settings.

You are using libfdk_aac for example which is a proprietary version of AAC.
I suggest you use Handbrake which has presets for targeting certain devices, or do an internet search for encoding settings for iOS

from adobe-runtime-support.

The setting was a preset called "ipad-high" (transloadit) - so i assumed this was an optimal setting for iOS. That and the fact that every other .mp4 I can find, fails to play - figured this had to be a bug.

So, in answer to your question, actually no, using a native player (distriq MediaPlayer) - the streams do not play. Ok, this is fantastic - so, just a codec change should fix this..

Ty for taking the time to respond, much appreciated. Perhaps we need to change solutions. Do you know of any transcoding solutions that work?

We're using these guys:
https://transloadit.com/docs/transcoding/#video-presets

Do you know what audio codec we should be using with FFMPEG?
https://transloadit.com/docs/transcoding/#audio-presets

It seems there are two AAC codecs available to ffmpeg - I've sent a request to see if I can use the other aac codec.

from adobe-runtime-support.

Ok, using libmp3lame worked for us. Not iPhone 5 - but I can live with that.

from adobe-runtime-support.