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candemiralp avatar candemiralp commented on July 23, 2024

Hello @xgerhard,

Thank you for raising this issue. We have created an internal ticket to implement a handler for this webhook.

Capture documentation might be handy for you if you have an issue while capturing this specific order. CAPTURE_FAILED webhook is triggered when the card scheme rejects the capture for some reason.

Most of the time Adyen can fix the issue, so that you will eventually receive the funds. Sometimes, however, you need to take action yourself. To learn why a capture can fail and what, if anything, you need to do in each case, refer to Reasons for failed capture.

You will be informed when the implementation is done.

Best regards,
Can

from adyen-magento2.

xgerhard avatar xgerhard commented on July 23, 2024

Thanks Can, yeah we found the failure reason, that has been handled. Glad to hear a handler is being implemented.

from adyen-magento2.

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