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ESurina avatar ESurina commented on June 12, 2024

To troubleshoot this issue, we need to get the app logs.
Here's what we need you to do:

  1. Enable debug logging:
    Settings -> General -> Advanced -> Logging level -> Debug
  2. Reproduce the issue, then remember the exact time when it happened
  3. Collect logs:
    Settings -> General -> Advanced -> Export logs and system info
  4. Send this file to [email protected]:
    • mention the 5078 number in the subject
    • specify the exact time when the issue occurred

from adguardforandroid.

ESurina avatar ESurina commented on June 12, 2024

Also could you please make a screenshot and draw an arrow showing what do you mean by status icons?

from adguardforandroid.

ESurina avatar ESurina commented on June 12, 2024

@PifGadget92

from adguardforandroid.

ESurina avatar ESurina commented on June 12, 2024

Reopen this issue if the problem persists.

from adguardforandroid.

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