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bpaulien avatar bpaulien commented on August 28, 2024

I think I just experienced this. The website is weird, missing all the work I did the other night on fixing my CC accounts and balances, and existing debt vs starting balances, etc. Now it's all back to the way it was before I fixed it. That's on the website. Now, when I open my mobile app, it seems to be right. So maybe I'll do the force sync thing, and hopefully the website will catch up.

from actual.

Deguello avatar Deguello commented on August 28, 2024

Another thought: I did add a Restaurant transaction on the mobile app last night and I think that's the first time I've opened it since I entered that $13 transaction last Friday. It feels like -- and I get that this isn't how the sync objects are supposed to work, but it feels like -- maybe the mobile didn't correctly process the $13 movement, took in the transaction last night, then that's what got synced and that's what I saw this morning.

I went from peachy before I entered the transaction last night to overbudgeted (like the $13 was moved to the new category but also stayed in the old category) when I first looked at the app, to overspent (the $13 left the new category and was still in the old category, such that the total amount budgeted was back to where it should be) when I closed and restarted the app, to back to peachy when I moved the $13 again.

Obviously, that's all speculation as to causation but the gist is:

  1. Things were wonderful.
  2. The moved money appeared in two places making me overbudgeted, then I restarted the app.
  3. The movement of the money seemingly never happened, making me no longer overbudgeted but overspent.
  4. I moved the money again, now things are wonderful again.

from actual.

rich-howell avatar rich-howell commented on August 28, 2024

Hey @Deguello

I am going to close this, there have been a number of improvements to the Sync in the closed version, if this still persists, please let me know and I will re-open it.

Cheers
Rich

from actual.

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